What is a product?

A product is a solution that serves a customer need. This is the most concise and to the point description of ‘product’ I can come up with. In the below article I’d like to unpack it. Defining a product always starts with its customers. Someone out there should have a need that the product can […]

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Customers first or employees first?

Customer first. Always. No Customer -> no product or service -> no employees. Nina Maurer asked on linkedin: “Customers first or employees first?“ This seemingly difficult question popped into my feed because of Chris Lukassen. His reply is brilliantly simple: “Neither and both, you need to strike a balance. Suggestion: “people first”” Yes, when we […]

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LIFO Backlog management; Putting new backlog items at the top by default for shorter lead time

LIFO Backlog Management, what is it and why should you consider it? First off, LIFO stands for ‘Last in, first out’ and is the exact opposite of regular inventory management, where a ‘first in, first out’ (FIFO) approach is taken to prevent inventory from degrading. What does all this have to do with Backlog Management? […]

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